Companies that deploy operators in the field often face the difficult task of coordinating their movements and generating efficient ways to record field activity, to ensure compliance and to obtain information that gives us a clear view of the performance of our operations. 

Thanks to the connectivity of mobile technology and the benefits of digitization, coordinating a field operation can be simple. Equipped, on their mobiles or tablets, with software such as the one we designed at GoDoWorks, field operators can communicate and receive work orders, guidance to improve their route and direction finding capabilities (known as optimal routing), and obtain facilities to record their field activity without major administrative complications, nor the need for additional registration processes. 

Data entry and systematization in digital forms, which these management tools allow, generate more transparent and traceable operations. Then, the tool allows, by processing this data, to add value to the derived processes, as we will see below.

How do digital forms help field operations?

Digital forms simplify operational processes so that, in the context of operator mobility, they do not generate administrative inefficiencies, the need for higher supervision costs or complicated paper records (which are often not completed in a rigorous or legible manner), and make it possible to guarantee invoicing, inform clients who need to audit commercial agreements, and obtain data to measure operational performance. 

Operators benefit from the support they obtain in their management thanks to the software that guarantees their activity, and they save time in traveling thanks to the optimal routing that allows them to shorten distances, and to the digitalization that allows them to dispense with paper and the need to return the physical record of the day's activity to the central operations center. 

For companies, improved supervision capacity is obtained, which allows achieving efficiency in human resources dedicated to this and benefits from simpler administrative processes for field follow-up. Digitized field operations can also inform clients about the status or completion of tasks and include records, such as photographs of the work performed, which often add value to this process. 

In addition, the information obtained from the digitization of mobility allows obtaining accurate statistics and reports that, generated in real time, are key to understanding the performance and efficiency achieved. An accurate view of operational performance can always be obtained to optimize business decisions and generate timely responses. 

Our experience in the design of customized software for the management of field operations allows us to witness how different companies, with different specific needs, have obtained productivity improvements of up to 30% thanks to digitization. 

Digitizing the mobility of field operators is more than just tracking their position in the field. It is the simple, centralized and automatic collection, through a platform that unifies processes, of the information resulting from the field process to generate value and efficiency, both for the operator and for all the actors in the operational process.