Before studying how to optimize the transfer of patients with chronic diseases, let's see how GoDoWorks software strengthens the follow-up processes and optimizes time. The GoDoWorks web system interacts with the mobile application installed on the smartphones or tablets used by employees to perform their duties outside the medical institution.

As far as healthcare is concerned, its main use cases for this type of software solutions are 7: home health care, home hospitalization, medical certifications, patient transfers, logistics and transfer of medical supplies, and collection of clinical samples and occupational medicine.

In this case, we will focus specifically on the transfer of patients with chronic diseases.

 

Geo localization of transfer units and intelligent allocation

 

First of all, the person in charge of coordinating the transfers, who is located at the operations center, Go Do Works Health allows the geolocation of the health personnel in the field, which has numerous advantages: 

• real-time visibility of the availability of each professional
• the report of arrival and departure of services
• services indicator by prioritized states
• the online service status report

Likewise, the routing optimizer implies that, according to the geo-location of the professional in the field, the ideal route is organized so that he/she arrives as quickly as possible to the patient's home. This is obviously essential for the constant improvement and efficient process of transferring chronically ill patients.

TheGo Do Works Health software also has another very important advantage: intelligent assignment. This is done based on four location and availability variables: the closest professional, the professional with the fewest tasks assigned, the closest professional available, and the professional with the most time available.

 Intelligent mapping basically divides a space into geo-zones and then links professionals to these geo-zones and to work groups (e.g. therapies, healing, among other options).

The system also considers the estimated time of treatment and the optimal routing to reach the health care center as soon as possible. Once the patient arrives at the health center and is admitted, the system uses the estimated treatment time to coordinate the patient's removal from the institution for subsequent transfer to his or her home.

All these stages of the process are communicated in real time to the coordinator so that he can make decisions and measure the management indicators of each transfer unit and its operation.

 

Digital formats and internal communication via chat

 

Thanks to Go Do Works Health software, the professional in the field, in this case the healthcare professional, has access to the patient's medical history in digital format. This information, in addition, has several components such as, for example, digital medical follow-up forms, photographic records and multimedia evidence and, finally, a digital signature of conformity. All these elements reinforce the trustworthiness of the information to which the professional in the field has access and that determines the quality and efficiency of the service to be provided.

In any case, and to reinforce the security and reliability of exchanges, Go Do Works Health offers the possibility of internal communication via chat, which is vital when transferring patients with chronic diseases, as communication is essential in this type of task. In this way, the doctors on the street can communicate seamlessly with the operating center. In addition, this ensures that there is an easily traceable record of the information. This type of communication has many benefits, for example, the possibility of having individual or broadcast messages for work groups, as well as a "received" and "not received" verification system.

From the patient's perspective, Go Do Works Health software ensures greater speed and quality of care, coordinated visits, digital formats that allow the patient to maintain greater control over information that is easily accessible and attributable, as well as increased time to care, which is essential when dealing with chronically ill patients. 

It is important to mention here that Go Do Works Health software enables physicians and healthcare teams to act more quickly and efficiently and, therefore, to perform their work with the necessary and expected professionalism and humanism.

 

Humanism and Professionalism

 

The solution allows each patient to give their opinion of each transfer by answering a brief survey that will be sent to them by e-mail or Whatsapp at the end of the day when they are resting at home.

This consideration and closeness collaborates and accompanies the moment the patient is going through, leaving the Institution very close to their needs and requirements. From this it can work and improve to continue humanizing medicine.