We hear it every day: dynamism, agility, being at the forefront, this is the only way for our company to position itself in increasingly competitive business ecosystems. For companies, it is about not stopping for a moment in the race to adjust and meet the demands of demand and the quality of service agreed with their customers; this, coupled with the technological changes in which we are inexorably immersed, requires a great capacity for business adaptation. 

What, then, is the key to improving service and attracting more customers? Quite simply, improve, or rather, revolutionize the way we manage processes. Traditional management does not contemplate processes outside the office, outside the physical proximity with collaborators and face-to-face contact... with difficulty, we add instant messaging to our teams, and always with one foot in the possibility of generating decommunication. 

Keeping the workforce united and communicated is key, in addition to generating harmonious and fluid processes that adapt to our way of working and that do not contain any administrative difficulties, in and of themselves, that act as a brake. Obtaining simple and centralized processes in a geographically dispersed framework is the challenge and the solution is a new process management model . At GoDoWorks, dedicated to perfecting solutions for this new model for the past decade, we call it geomanagement. 

1. Geomanagement is based on mobility, and uses connectivity as a tool 2.

While traditional management processes are tied to physical and fixed supports, be it an office or any fixed workspace, geomanagement works in the paradigm of mobility and, therefore, adaptability.

Thanks to the connectivity provided by mobile devices, we do not need to limit the operational scope of our workforce, or lose in quality of communication, tracking, monitoring, traceability of operations or efficiency in the recording of processes. All of this is included, digitally, in the geomanagement and digital work recording processes, in a mobility paradigm.

2. Geomanagement considers knowledge as an indispensable tool, and gains in efficiency and productivity from it.

It is essential to know the service we provide, the response time that characterizes the field operations of our workforce, the face-to-face compliance with customers. In traditional management, this data is obtained from complicated administrative processes tied to the use of paperwork, and the inefficiencies that this entails. In addition to being less reliable than digital records, and creating redundancies in workflow, they do not serve as a real-time solution. 

Geomanagement is able to provide us with the information we need, at the moment. This allows us to respond immediately to demand and solve problems on the spot. It gives us the ability to efficiently organize and coordinate employees wherever they are, and generates valuable business intelligence insights .

3. Geomanagement is based on maturity: technological, operational and human resource management maturity.

Equipping the workforce with digital tools generates a process adjustment that empowers all business actors. Field operators, equipped with better tools, become more motivated and better integrated in the processes they carry out. Process coordination, by their supervisors, becomes more transparent and each actor can better focus on the fulfillment of tasks, thanks to the simplicity of processes, and their clear systematization. 

4. Geomanagement integrates suppliers and end customers in its processes.

This digital connectivity also makes it possible to incorporate feedback from the end customer and give him information about the services that connect him to our company. In other words, geo-management is a tool that also improves customer relations. It gives us the possibility of knowing and satisfying the customer better, broadening our relationship with them, giving them confidence in the fulfillment of the service and negotiating better contracts in the future. 

On the other hand, geo-management allows us to gather important information about our relationship with suppliers, facilitating invoicing processes . Instead of normalizing the fact of invoicing with weeks of postponement, it is possible to invoice immediately. Also, traceability is achieved in the purchase of inputs, which can be of vital importance to assess the performance and health of our operations and finances.

5. The key to geomanagement is the centralization of processes.

A company can have the best ERP (enterprise resource planning system), the best CRM (customer relationship management) or the best Service Desk, but if it still has to centralize information, it is operating with traditional management. Geomanagement, on the other hand, is a management model that brings together and systematizes processes and information obtained in the mobility paradigm, i.e. it automatically centralizes dispersed information. 

This centralization results, on the one hand, in administrative simplicity and, on the other hand, in better adaptation to demand. By eliminating paper records, it increases the efficiency of registration and related administrative processes. 

It also systematizes the information collected: it generates statistics and provides the possibility of analysis in real time, with immediacy. Geomanagement therefore enables us to adapt to demand easily, improve performance and be better prepared, in the long term, to meet future demand.

In the search for better tools to boost productivity, it's time to think about the future of management models. Equipping companies with the tools of that future is our mission here at GoDoWorks.