The GDW Health solution is an extremely valuable tool for healthcare companies that need to transparently track the logistics and movement of medical materials. The most common use case is related to the transfer of medication applied by medical staff at patients' homes. 

We will analyze how GDW Health allows to optimize the traceability levels of medicines applied at home from three perspectives: that of the supervisor, who is at the center of operations, that of the medical professional, i.e. the field workers, and that of the patient.

GDW guarantees the traceability in all its instances of medicines or medical materials with the reading of barcodes by means of cell phones or Tablets, ensuring its end to end traceability.

 

Supervisor's perspective: geolocation of health personnel in the field and geo-management of routes and tours.

 

Go Do Works Health allows medical institutions the geolocation of health personnel on the street, ensuring the visibility of the availability of each professional in real time as well as the report of arrival and departure of medical or nursing services. Another advantage of this location is a service indicator for each stage of the process and an online status report of the service.

This implies a substantial improvement in the traceability of medicines applied at home, since it is known exactly where each doctor or nurse is, how long he/she is in that place, what is the purpose of his/her task, how many other times he/she has been in that same place performing the same task, among other things.

On the other hand, Go Do Works Health also enables the geo-management of routes and tours. This means: monitoring and control by geolocation of scheduled agenda, visibility of reports, filling out digital forms, location reports, and a chat and messaging. In other words, it allows a control of the assets, in this case of medicines, through a global stock control and of each of the collaborators.

The Go Do Works Health software works on the basis of artificial intelligence, so it is capable of what is called intelligent assignment. In other words, it assigns calls and does so on the basis of four variables: first, the closest professional, second, the professional with the fewest tasks assigned, third, the closest professional available, and fourth, the professional with the most time available. Why does this improve the traceability of medications applied at home? Because, in this way, the logistics and the transfer of medicines also benefit from this intelligent assignment, from the speed and order that it establishes. 

See also: How to effectively manage medical certification remotely: the case of SEMM

 

The field practitioner's point of view: digital formats and multimedia evidence

 

The field worker, in this case the doctor or nurse, has several advantages: the visualization of the mobile application, the management of routes and routes, the medical history and digital formats, and the corporate chat. 

Let's first look at what the mobile application visualization means. Effectively, a screen appears on the physician's smartphone or tablet with the tasks to be performed, the date and time as well as all the information necessary for the task to be performed with the best possible productivity. 

Secondly, artificial intelligence provides you with an optimal route and location map, which allows the field worker to geolocate the location of your visit, informs you of your time and route while optimizing routes based on your location. This reduces the costs of time and resources usually spent on travel and allows you to clearly control the path that the drugs take from the operating center to the patient's home.

Go Do Works Health then allows the field worker to access the digital medical record as well as digital medical tracking forms, photographic records and multimedia evidence, and digital signatures of compliance. This feeds and maintains what amounts to a digital database, generated with both text and images, containing all information related to medications (e.g., changes in dosages, changes between different brands of medications, among other things), reinforcing the quality of medication traceability. In addition, digital signatures are reliable evidence that cannot be lost, as is the case with paper records.

Finally, we have the advantages and benefits of internal communication via chat. This allows direct communication between the operation center and physicians in the field via chat. This further strengthens the registration, follow-up and traceability of information. 

 

Patient perspective: scoring and recording in digital format

 

From the patient's point of view, there is the possibility of rating the medical service received, which is done automatically and by means of an e-mail after receiving the visit, with the details of the visit, and in order to rate it.

It is important to note that, as we have seen, Go Do Works Health focuses on the digital record, thus reducing the administrative costs typically associated with paper records. However, it also makes it possible to eliminate the confusion and errors that can occur with paper, thus increasing the quality of the traceability of the medications administered at home, which has an impact on people's satisfaction with the medical service provided.