How management software enables companies to make better business decisions

Business strategies allow companies to know and adjust to market demand, to organize their resources and costs around the services or products they wish to offer, and to consider many other productive factors, both internal and customer relationship management, which are optimal and desirable. But if anything is fundamental for the elaboration of strategies and managerial decisions, it is to obtain knowledge and accurate, updated and precise information of our operations and performance. 

For companies that deploy field operations, obtaining this knowledge can be optimized through digitization and connectivity

Software such as GoDoWorks ' generates systematized processes for surveying, recording and managing field information and generates direct benefits in terms of productivity and efficiency. Also, as a result of the knowledge obtained, the management software generates other competitive advantages: it allows us to detect and correct problems in field performance and to better orient our operations in the future. Thanks to the information, it is possible to improve the vision of operational deployment and decision making.

Is management software a tool for improving administrative and operations monitoring processes? Yes, but much more as well. 

Improvements in supervision and coordination allow our business to stop losing efficiency and productivity due to non-compliance of tasks or idle time in field operations. It also generates important traceability of other resources that are indispensable for the production chain. But it is the collection and direct reporting of real-time data from field operations, immediately compiled into statistics and performance indicators (KPIs), which expands management capacity at the highest levels of management.

Thanks to digitization, field operations can be recorded and digitized simply, quickly and without the need for rework. Operator mobility is also digitized, and the information obtained by the software, in real time, is immediately available to report on opportunities and challenges, operational performance and possible anomalies in this performance. 

Management software such as the one we custom design at GoDoWorks also has artificial intelligence capable of analyzing and predicting, based on the historical dimension of the information, the future trend in market demand. This tool can be key to anticipate demand peaks that allow to create advantage thanks to the fulfillment of additional demand.

Management tools also generate benefits in terms of customer relations, who through digital communication channels are better and more directly informed about the status of the operational processes they have requested. 

Although management software seems to be key to an advantageous positioning in the market, many companies have not yet implemented it. According to a Fieldpoint survey, only 50% of businesses have digital tools dedicated to improve their field management, so the space to obtain benefits and advantages for its implementation is still very wide.

In summary, whether through the efficiency and productivity advantages or through the insight gained from field operations, from the information that the software analyzes and consolidates around key performance indicators, incorporating management software into our field operations is in itself a good business decision, with the ability to generate even better decisions in the future.