Serviam is a company dedicated to road construction and maintenance of road networks and primary and secondary routes. It also works in the area of road safety, in horizontal and vertical road signaling. Its area of activity includes contracts in the public and private sectors, and the performance within a wide network of suppliers of fuels and oils, construction materials and machinery, among other inputs and construction and road technologies. 

The extensive geographic scope of its operations makes it necessary to move machinery, execute works and assemble work teams in distant places simultaneously. This generates constant needs for coordination, transfer and monitoring of inputs, on several work fronts and at several operational levels at the same time. A deployment of this scale generates specific organizational needs and requires rigorous control linked to costs and the volume of its machinery and materials. 

The challenge: transforming paper records into more reliable computerized records

Prior to the implementation of GDW Fleet, Serviam did not have centralized, real-time, up-to-date information to meet the needs of its growing operations. Road construction, due to its scale, demands large volumes of fuel, covers distant regions simultaneously, and uses machinery with specific maintenance needs. 

The tracking of information was done on paper records and spreadsheets, generating administrative delays, errors, and even the possibility of theft of inputs, such as fuel, due to the lack of rigorous controls. 

The solution: traceability of fuel purchases and fuel usage, optimization of machine performance and maintenance thanks to GDW Fleet

GDW Fleet offers customized solutions that optimize construction costs and increase the productivity of construction companies. Through the registration in the software, specially designed by GoDoWorks, field operators stay connected and an updated record of activities is generated, allowing the traceability of goods, machinery, supplies, fuels and oils, without omissions. 

Fuel dispatches are verified, at origin and destination, which allows auditing the balances of each work and each entity. The consumption generated by each piece of machinery is recorded, allowing a better understanding of its behavior and helping in its maintenance; it is possible to detect flaws and inefficiencies and collaborates in improving the useful life of the company's assets. 

All the data generated by GDW Fleet comes from the connectivity of the mobile devices of the field operators; this manages to maintain control in any geographical dispersion and in a variety of field situations, and allows supervisors to receive, in a single platform and without administrative reprocessing, the update of data in real time. 

This platform is also a tailor-made solution that takes into account the specific needs of each company's operations.

The benefits achieved at Serviam

The elimination of paper records saved administrative time and the possibility of errors linked to this medium, which is easily misplaced and has countless disadvantages (it is heavy, bulky, must be stored, etc.).

GDW Fleet software allows Serviam supervisors and managers to have real-time traceability of fuel dispatches and purchases. In turn, based on this information and the activity of the machinery on site, accurate data is obtained on fuel consumption per site, fuel consumption per machine, and on performance indicators such as liters of fuel per hour or liters of fuel per kilometer for all the company's machines. 

This generates a renewed vision on the operational performance of the company's technology and allows to know, monitor and improve productivity, by detecting anomalous performance, abnormal consumption and tracking them. 

Due to the scale of Serviam's operations, which involve the use and distribution of hundreds of thousands of liters of fuel, knowing and optimizing their use translates into significant economic savings. In other words, the digital survey of this data, by means of the GoDoWorks tool, helps to make informed and timely decisions based on knowledge. 

GDW Fleet was integrated into the company's fuel purchasing system to enable the reconstruction of the complete fuel path, either to an internal depot or to a machine that made a direct purchase at a service station, and it relays all the dispatches to the different machines and worksites. 

On the machine maintenance side, the operator can report faults through the software; his supervisor receives an electronic notification that allows him to resolve problems that arise more effectively and in less time. Maintenance managers receive notifications that keep them informed about the status of each machine and alert them in a timely manner when a check-up or mechanical optimization is required. This contributes to the useful life of the company's assets and to safety.  

This optimization of working time, company resources and maintenance results in increased productivity and quality assurance. 

The working dynamics between Serviam and GoDoWorks allowed for a broad collaboration, facilitated by our knowledge of the needs of construction and site work, and the adaptation of our digital tool to the specificity of road work. 

In summary, the benefits were:

• Centralization of information in a single platform.
• Reduction of administrative time due to the elimination of paper records.
• Greater reliability in the information records, now digital. 
• Traceability of fuel purchases and distribution, allowing savings and preventing theft. 
• Improvements in machinery maintenance resulting from knowledge of its performance, detection of anomalous behavior and generating the opportunity for timely repairs.
• Real-time updated knowledge of fuel consumption and performance per site and per machine, assisting in management decision making and improving productivity.
• Overall increase in productivity and quality assurance.

Serviam's experience with GDW 

"Thanks to GDW Fleet, we were able to consolidate data in a single platform, which allowed us to improve the management of machinery maintenance, achieve real-time control over fuel consumption and speed up the capture of information thanks to mobile devices, contributing to the elimination of paper records".

Faustina Keuliyan, Project Manager | Serviam