To understand how to manage medical certification remotely, let's analyze what happened with a GoDoWorks Health success story: Semm Medicina Preventiva y Laboral, an institution in charge of performing medical certifications for both public and private companies.
For Semm Medicina Preventiva y Laboral, the objective of incorporating GoDoWorks Health was multiple: to be able to have ease in management, improve efficiency and productivity, as well as to be able to respond in real time.
With GDW Health's technology, the certifications are received in the morning and processed. What does this mean? Artificial intelligence divides the information received into zones, geolocating the calls. This processed information is then given to the doctors, who receive it on tablets, ready for them to go out and do their work in the field.
See also: How to secure and optimize the medical certification process
This obviously saves a lot of time, makes the work easier, increases productivity, and reduces costs, especially compared to how things were done before. Before, the certifications were received, the doctors were assigned and it was necessary to manually assemble the route that the doctors had to take to the patient's home, which was very laborious. Physicians had to carry the paper forms with them. The administrative processing was time-consuming.
The certifying physicians who work on the street go to the patient's home with a tablet and a printer, corroborate the data already on the tablet and certify the patient's days of illness. As they no longer use paper, the patient no longer has to sign on the sheet, but signs on the tablet, it is printed and the patient is left with a receipt of the certification. This data is sent to Semm Medicina Preventiva y Laboral so that the institution can then send it to the companies to whom the information concerns.
It is important to mention that Go Do Works Health, thanks to the use of artificial intelligence, provided Semm with the ability to better plan its work. By geolocating the calls, Semm can incorporate the calls that are geographically closer to the doctors on the street.
From the physicians' point of view, thanks to Go Do Works Health's technology, doctors can access patient data, such as their phone number, if for example they are at the door and the patient does not answer, as well as allowing them to see previous calls the patient has had, which greatly facilitates the task.
Then, the result of the medical certification goes directly to the company, although, of course, this is done preserving the patient's confidential data. The company receives, in real time, how long its employee is going to be ill. In other words, in real time, the patient's clinical condition and the treating physician's certification can be sent to the company.