As in any good business, the world of elevator installation and maintenance has two major challenges; increasing revenue and decreasing costs.

This challenge that all organizations face takes on some special characteristics when it comes to elevators that make the situation more complex and make having a tailor-made tool of great value. 

In this article we will try to expose 4 of the main characteristics that determine success in the world of elevator installations and maintenance.

1. Optimization of field operations: It may seem obvious, but elevators are found in residences, buildings, offices, factories and a myriad of different locations that mean no more and no less than that the service points are scattered in different geographical locations. This means that the elevator installation and maintenance company must make an extra effort to cover the whole territory.

GoDoWorks optimizes work teams, providing the optimal routes for each work team, taking into account factors such as the characteristics of each team, time, distance and many other factors that make geographical distance no longer a problem when diagramming the workflow. This optimizes resources to reduce costs and also raises the perception of customers which can result in maximizing profits if it communicates as an added value. You will be able to reduce the amount of idle time of your team by up to 30% as well as reduce travel and maintenance costs due to overuse of your vehicles.

2. Compliance with the Service Level Agreement (SLA): In general, customers who use elevators, whether in the industrial, commercial or residential field, have very high quality standards since elevators are critical points in their value generation flow or in the level of comfort in residences.

So much so that normally the SLA directly affects the companies' invoicing, since every time they fail to comply with the agreed standards they are usually penalized in economic terms. The main reasons for non-compliance are lack of time and lack of inputs at the right time. With this in mind, GoDoWorks becomes essential for companies like @Mitsubishi and @Otis that count on the platform to guide their entire workflow in order to meet the SLA. In this way, compliance is not something that is left to chance, but, on the contrary, it is the product of a systematic and orderly work that the platform facilitates. With GoDoWorks, the SLA will be your main ally when it comes to positioning yourself in front of the client and the main element of peace of mind for decision makers and field teams.

3. Assured cash flow: The companies in this area usually generate installations and repairs throughout their area of action. When the registration of the tasks is done in physical paper forms, it usually generates several inconveniences; Delays in the delivery of the paper records, lack of clarity in the annotations and even loss of the same. Our intelligence team estimates that companies with traditional systems usually have a loss of 1% of turnover due to problems with paper records.

In short, this means that using these paper-based systems there is a delay in invoicing of about 4 weeks on average between the time a service is performed and the time it is actually invoiced. In short, using paper to record processes impacts between 8% and 10% of the annual cash flow, forcing companies to use their reserves or take on debt in order to support their daily cash flow. These costs arising from execution problems are often difficult to pass on to customers and therefore mean lost profitability. The upside of this problem is that it can be solved. With GoDoWorks, the registration of each service is done on a mobile device. This means that the information is provided to the billing system in real time, completely eliminating the delay in billing, as well as completely eliminating lost billing and the problems of difficulty in processing the data.

This solution determines that on average our clients optimize their billing process by advancing the collection of services in an average of 3 to 4 weeks. A business is not over until it gets paid, and at GoDoWorks we make sure that happens.

4. Input Stock Optimization: In the elevator industry, inputs are usually very expensive. This means that optimizing their management determines a large part of the final profitability of the business.

Taking this into account there are 2 key elements when it comes to optimizing these resources; traceability and control of inputs, predicting the flow of inputs to meet the services without having unnecessary overstock. GoDoWorks through its registration system specially designed for stock management provides full traceability to the inputs, being clear who is responsible for it.

This results in less frequent losses and has a direct impact on profitability. Also, through predictive models and artificial intelligence, GoDoWorks can estimate the correct flow of inputs needed to fulfill services in a timely manner, eliminating the costs of having stock in storage. 

From GoDoWorks we consider that these 4 points are key when it comes to managing the elevator maintenance and installation service, but we also know that they are not the only points to take into account. That is why the GoDoWorks Suite in its version 2.1 has different functionalities such as a Chatbot for incident attention, improvements in optimal routing, dynamic workflows and many more features.

For more than 5 years we have been dedicated to solving problems in the elevator industry in more than 10 countries, with vast experience in the field and proven results.

Don't hesitate to contact us, our team of specialists will attend your request immediately and we will work together to take your business to the next level.